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Dr. Charles Ramser

Email Addresses
charles.ramser@mwsu.edu
My Websites

Management
Professor Emeritus of Management

Office Location
Dillard College of Business Administration 261
Phone
Voice: (940) 397-4362
  Semester Course # Section Course Name Location Days / Times
Details Fall 2017 4613 101 Supervisory Management Dillard College of Business Administration DB 178
Details Fall 2016 4613 101 Supervisory Management Dillard College of Business Administration 177
Details Spring 2016 MGMT 4513 201 Employment Relations Dillard College of Business Administration 177

MW 0930-1050am

Details Fall 2015 MGMT 4613 101 Supervisory Management Dillard College of Business Administration DB177
Details Spring 2015 MGMT 4513 201 Employment Relations Martin Hall 106

MW 930 1050

Details Fall 2014 MGMT 4613 101 Supervisory Management Dillard College of Business Administration 328

MW 930 1050

Details Spring 2014 MGMT 4513 201 Employment Relations Dillard College of Business Administration 329

MW 930 1050

Details Spring 2014 4513 201 Employment Relations Dillard College of Business Administration 329

MW 9:30-10:50am

Details Fall 2013 MGMT 4613 101 Supervisory Management Dillard College of Business Administration 129

MW 1100 1220

Details Spring 2013 MGMT 4513 201 Employment Relations Dillard College of Business Administration 129

TR 930 1050

Details Fall 2012 MGMT 4613 101 Supervisory Management Dillard College of Business Administration 129

MW 1100 1220

Details Spring 2012 4513 201 Employment Relations Dillard College of Business Administration 323

MW 14:00-15:20

Details Spring 2012 4413 201 Human Resource Perspectives Dillard College of Business Administration 345

MW 9:30-10:50

Details Spring 2012 4413 202 Human Resource Perspectives Dillard College of Business Administration 345

TR 9:30-10:50

Details Fall 2011 4613 101 Supervisory Management Dillard College of Business Administration 129 MW 0930am-1050am
Details Fall 2011 4213 101 Human Resource Mgmt Dillard College of Business Administration 131 TR 0200pm-0320pm
Details Fall 2011 4213 180 Human Resource Mgmt Dillard College of Business Administration 131 TR 0530pm-0650pm
Details Spring 2011 4413 201 Human Resource Perspectives Dillard College of Business Administration 345

TR 9:30-10:50am

Details Spring 2011 4412 280 Human Resource Perspectives Dillard College of Business Administration 345

TR 5:30-6:50pm

Details Fall 2010 4613 101 Supervisory Management Dillard College of Business Administration 345

TR 9:30-10:50pm

Details Fall 2010 4213 101 Human Resource Management Dillard College of Business Administration 345

MW 11:00-12:20

Details Fall 2010 4213 180 Human Resource Management Dillard College of Business Administration 345

TR 5:30-6:50pm

Institution Degree Graduation Date
University of Texas at Arlington B.B.A., Business Administration and Economics 1963
University of Texas at Austin M.B.A., Business Administration 1965
University of North Texas Ph.D., Personnel-Industrial Relations 1969
Institution Position Start Date End Date
University of North Texas Doctoral Teaching Fellow and Research Fellow 1965 1968
Denton State School Assistant Personnel Manager 1968 1969
Midwestern State University Coordinator of Management 1969 1998
Midwestern State University Associate Professor of Management 1969 1990
Midwestern State University Assistant Professor of Management 1969 1975
Midwestern State University Professor of Management 1990 Present
Tech de Monterrey Adjunct Faculty 1992 2004
University of Southern Mississippi Adjunct Faculty 1994 2003
Midwestern State University Chair of Management and Marketing 1999 2002

Refereed Articles 

Bultena, C., Ramser, C., & Tilker, K. (in press, 2011).  Fighting Futility II: More Tools for Mediation Success.  Southern Journal of Business and Ethics.  

Bultena, C., Ramser, C., & Tilker, K. (2010).  Fighting Futility: Tools for Mediation Success.  Southern Journal of Business and Ethics, 2 (1), 64-73.  

Ramser, C. D., Wilson, Phil. H., Shao, C. Y. , & Sager, J. K. (2008).  The Influence of Sales Trainee Expectations on Selected Selling Outcomes.  Midwestern Business and Economic Review.  

Ramser, C. & Tilker, K. (2007).  Mediation: A Window and a Matrix.  Midwestern Business and Economic Review.  

Ramser, C. (2007).  Mediation: Dynamics and Applications.  Conflict Resolutions & Negotiation Journal, 2007 (1), 36-44.  

Ramser, C. & Shao, C. (2005).  The Influence of Appropriate Service-Contact-Personnel Dress on the Dimensions of Customer Expectations of Service Quality.  Southwest Business and Economics Journal, 14, 1-11.  

Ramser, C. & Shao, C. (2004).  Attitude Toward the Appropriateness of Service-Contact Personnel Dress.  Southwestern Business Administration Journal, 4 (1), 1-11.  

Ramser, C. & Tilker, K. (2004).  Mediation: Opening the Window.  Alternative Resolutions: Newsletter of the State Bar of Texas, 14 (3).  

Refereed Proceedings 

Full Paper

Ramser, C. & Tilker, K. (in press, 2005).  Mediation: A Window and a Matrix.  Southern Academy of Legal Studies in Business.  

Presentation of Refereed Papers 

National

Bultena, C., Ramser, C., & Tilker, K. (2011). Fighting Futility II: More Tools for Mediation Success.   Southern Academy of Legal Studies in Business, San Antonio, TX, United States of America.

Ramser, C., Tran, E., Shao, C., & Wilson, P. (2006, November). The Influences of Brand Differential on Motivation to Conform to the Norm of Purchasing Manufacturer Brand Products and the Purchase Intent of Store Brand Products .   International Society of Business Disciplines Conference, Las Vegas, Nevada.

Ramser, C. & Tilker, K. (2006, October). Mediation: Dynamics and Applications.   Minnesota State University/Franklin Publishing/Conflict Resolution and Negotiation Conference, Arlington, Texas.

Regional

Bultena, C., Ramser, C., & Tilker, K. (2010). Fighting Futility: Tools for Mediation Success.   SAM International Business Conference, San Antonio, Texas.

Ramser, C. & Tilker, K. (2005, March). Mediation: A Window and a Matrix.   Southern Academy of Legal Studies in Business, San Antonio, Texas.

Presentation of Non-Refereed Papers 

Regional

Ramser, C. & Tilker, K. (2005, April). Mediation: Dynamics and Applications.   Southwest Business Symposium, Edmund, Oklahoma.

Papers Under Review 

Bultena, C., Ramser, C., & Tilker, K. (2010). "Fighting Futility: Tools for Mediation Success," Initial submission to Southern Journal of Business and Ethics.

Ramser, C. (2009). "Mediation Dynamics," Initial submission to Journal Of Conflict Resolution.

Working Papers 

Ramser, C. (2010). "Mediation Success and Dale Carnegie" targeted for Franklin Business and Law Review Quarterly Journal.

Wilson, P. (2007). "Service Failure and Recovery by a Utility Company" targeted for The CASE Journal.

Ramser, C. & Shao, C. (2006). "The Styles of Crisis Management: A Cross Cultural Analysis of Individualism versus Collectivism" targeted for Journal Of Retailing And Consumer Services.

Other Research Activities 

Contribution to Practice

2005: Special Projects or Assignments.  Unpaid Consultancy for Stivers Consulting in Graham, Texas on Organizational and Human Resource Issues