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About Us

Midwestern State University's Information Technology department is located on our Wichita Falls campus, in the Memorial Building. We provide the following services:
  • Audio/Visual Services
  • Classroom/Distance Learning
  • Computer Lab Management
  • Course Evaluations
  • Data Backup
  • Data Center
  • Data Recovery
  • Digital Signage
  • Distance Learning
  • Email and Calendar
  • Equipment Moves
  • Faculty/Staff Accounts
  • Hard Drive Removal
  • Hardware Installation
  • Hardware Quotes
  • Hardware Support
  • Infrastructure
  • Internet Native Banner
  • Laptop Updates
  • Login Assistance
  • Podium Support
  • Portal Login
  • Printing
  • Projector Support
  • Reporting
  • Software Installation
  • Software Quotes
  • Software Support
  • Student Accounts
  • Survey Tools
  • Telephone Services
  • Third Party Application Support
  • Wired Networks
  • Wireless Networks

Other helpful links:

Project Type Name Completion Timeframe
Current Projects
ADA IT Compliance Spring/Summer 2017
CRM Graduate Studies Spring/Summer 2017
Information Security Program Spring/Summer/Fall 2017
Degree Works Summer/Fall 2017
TimeClocks Plus Summer/Fall 2017
TRAQS - TRS Summer/Fall 2017
Application Navigation Summer/Fall 2017
Looking Glass Summer/Fall 2017
Ellucian Solutions Manager Fall 2017
Banner8 to Banner9 Spring/Summer 2018
Domain Name Change Fall 2018
Capital Projects
Mass Communication Spring/Summer 2017
TRIO WCA Spring/Summer 2017
Fain Fine Arts Summer/Fall 2017
Flower Mound Fall 2017
Health Sciences Fall 2018
Library Fall 2018
IT HEAF
Computer Lab Upgrades Spring/Summer 2017
Lab Server and AD Upgrade Spring/Summer 2017
Classroom Technology Summer 2017
Digital Signage (Visix) Summer 2017
Wi-Fi Upgrades and Replacements Summer 2017
Switch Replacements Summer 2017

Known Issues
  • WannaCry Ransomware attack - Friday, May 12, 2017

    MSU IT would like to make all MSUnet users aware of a worldwide ransomware attack currently underway. So far over 45 thousand attacks have been reported by the SANS Internet Storm Center and infections have been seen in 74 different countries. The attacks purportedly utilize tools leaked from the US National Security Agency by a hacking group known as The Shadow Brokers.

    The ransomware delivered in this attack presents a message like the one shown below to infected users.
    WannaCry Example

    If you are presented with a message like the example shown above, turn off your computer immediately and call Information Technology at 4278.

    To help IT help you protect your digital resources please remember your training and watch for the following red flags when dealing with unexpected or unknown email:
    1. Were you expecting the email? If not take a much more critical view of opening the message and reach out to the purported sender to validate the message before clicking links or opening attachments.
    2. Inspect all aspects of the email. Mouse over the links without clicking them and if the link looks odd reach out to the purported sender to validate the message before clicking links or opening attachments.


  • Spora Ransomware - Thursday, May 4, 2017

    The unfortunate user who is attacked by this ransomware is presented with a ransom screen that is similar to the examples shown below and once a user is presented with one of these messages the damage has already been done. All the data on your computer at this point are most likely irretrievable.
    Spora Example

    This ransomware goes by the name Spora and is a professionally coded product that seems to have been developed by an especially well prepared team of Russian cyber criminals. Spora can sit idle on your system and can detonate the malicious payload even when you are not connected to the Internet.

    Spora is delivered in a variety of ways but predominantly by phishing emails that lure a recipient into clicking a dangerous link or opening a malicious attachment.

    To help IT help you protect your digital resources please remember your training and watch for the following red flags when dealing with unexpected or unknown email:
    1. Were you expecting the email? If not take a much more critical view of opening the message and reach out to the purported sender to validate the message before clicking links or opening attachments.
    2. Inspect all aspects of the email. Mouse over the links without clicking them and if the link looks odd reach out to the purported sender to validate the message before clicking links or opening attachments.


  • Google Docs phishing incident - Wednesday, May 3, 2017

    Accounts from public email services such as Yahoo, Google, and Outlook.com that have been compromised are being used to send emails similar to the example shown below:

    Google Docs Phish
    If you receive such an email, please forward it to phishingreports@mwsu.edu and then delete it immediately. The “Open in Docs” link leads to a malicious site hosted in the public Google hosting environment. Google has been made aware of this scheme and is working to shut it down.

Planned Outages
Events listed below may or may not cause interruption of service.

Day Time Service
Sunday, June 11 12:00 a.m. - 6:00 a.m. Desire2Learn updates
Friday, June 16 3:00 a.m. - 8:00 a.m. Portal updates



About Information Security

Information Security works closely with Information Technology and other administrative areas to ensure the safety of data and resources, including Personally Identifiable Information. MSU Information Security provides the following services:

  • Compliance
  • Data Classification
  • Hardware Disposal
  • Security Awareness Training
  • IT Risk Assessment

Visit our Information Security site here: MSU Information Security