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Information Technology

Help Request

MSU Information Technology has created an interactive Help Request form for your convenienience. You may fill out the form by clicking here: Help Request.

Alternately, you may submit a request manually by sending an email to

Please provide a very brief description of the problem in the subject line. Then provide your name, department, phone number, and a more detailed description of your request in the body of the email as shown below. This will automatically generate a work order and you will receive a confirmation email letting you know that your work order was received and is in the queue.

SUBJECT: Printer won't Print



     Jane Doe


     Information Technology

Phone Number:

     (940) 555-5555


    My printer is plugged in and installed, but refuses to print, and there's no paper jam. Can someone help?





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