Classification Details


Code
1030
PCLS
C4017
Pay Grade
109
Exempt
No
ORP
No
EEO Code
4
Title
Medical Office Coordinator
Description
Performs front office duties for the university health clinic or counseling center which include direct contact with patients during admission/discharge process. Responsible for computer data entry of patient's clinical transactions. Performs billing and other financial duties. Answers and directs incoming calls. Assists clinical personnel as required.
Examples
Responsible for checking in/screening students, retrieving files, preparing patient arrival tickets and other related paperwork, coordinates with medical/counseling personnel to ensure efficient flow through the clinic/center. Answers incoming lines, refers calls, takes messages and gives information. Performs data entry for clinical transactions, completes special reports, including daily summary of clinical transactions. Financial duties include keeping accurate records of receipts, daily deposits, journal entries, completion of purchase requisitions, and student billing. Type forms and correspondence as directed. Assists in a variety of detailed matters and performs other duties as directed.
Physical Condition
Experience
Must have previous clerical experience involving filing, record keeping and dealing with the public. Prior medical or clinical experience or training is preferred.
Knowledge
Requires strong computer skills and computer experience for data entry (Microsoft Word, Excel, Outlook). Must be able to keep accurate records and process student medical information. Must have good communication skills including good spelling and grammar. Must be a quick learner, capable of performing multiple assignments simultaneously and be able to work without close supervision. Must possess proof reading skills and demonstrate excellent customer service, including telephone etiquette.
Education
Graduation from high school. Bachelor's degree preferred.
Additional Requirements
Must maintain strict confidentiality. May be required to acquire CPR/AED certification. Must demonstrate a competent professional attitude while handling stressful situations. Some decision making required. Must be organized but flexible. Ability to establish and maintain effective working relationships with a diverse and multicultural student and employee population and public. *Regular reliable attendance is required. *This position is designated as security sensitive (Mod) and requires a criminal background check.

Last Updated 04-27-2018