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Student Account Receivables

The Student Account Receivables Office (SAR) is responsible for billing past due student accounts, creating and maintaining payment plans on past due accounts, and to ensure the accuracy of all collection account data and reporting by the University.

PAST DUE AND COLLECTION ACCOUNT PROCEDURES

PAYMENT OF FEES

Students who register for any class at Midwestern State University or receive any service from Midwestern State University accept full responsibility to pay all tuition, fees and other associated costs assessed as a result of my registration and/or receipt of services.

Students who drop or withdraw from some or all of the classes for which they register, will be responsible for paying all or a portion of tuition and fees in accordance with the published tuition refund schedule at http://www.mwsu.edu/busoffice/wd-schedule.

 

METHOD OF BILLING

Midwestern State University uses electronic billing (e-bill) as its official billing method, and therefore students are responsible for viewing and paying their student account e-bill by the scheduled due date. Failure, by the student, to review my e-bill does not constitute a valid reason for not paying my bill on time. E-bill information is available at www.mwsu.edu/onlinepayments.

 

BILLING ERRORS

Administrative, clerical or technical billing errors do not absolve the student of their financial responsibility to pay the correct amount of tuition, fees and other associated financial obligations assessed as a result of their registration at Midwestern State University.

 

RETURNED PAYMENTS/FAILED PAYMENT AGREEMENTS

If a payment is made to the student account is returned by the bank for any reason, the student must repay the original amount of the payment plus a returned payment fee of $30.00. Multiple returned payments and/or failure to comply with the terms of any payment plan or agreement the student signs with Midwestern State University may result in cancellation of their classes and/or suspension of my eligibility to register for future classes at Midwestern State University.

 

DELINQUENT ACCOUNT/COLLECTION

Financial Hold:

Failure to pay the student account bill or any monies due and owing Midwestern State University by the scheduled due date, Midwestern State University will place a financial hold on the student’s account, preventing them from registering for future classes, requesting transcripts, or receiving their diploma.

Late Payment Charge:

Failure to pay the student account bill or any monies due and owing Midwestern State University by the scheduled due date, Midwestern State University will assess late payment and/or finance charges at the rate of $30 for each late payment.

Collection Agency Fees:

Failure to pay the student account bill or any monies due and owing Midwestern State University by the scheduled due date, and failure to make acceptable payment arrangements to bring the student’s account current, Midwestern State University may refer the student’s delinquent account to a collection agency. The student is responsible for paying the collection agency fee which may be based on a percentage at a maximum of 35 percent of the student’s delinquent account, together with all costs and expenses, including reasonable attorney’s fees, necessary for the collection of the student’s delinquent account. Delinquent accounts may be reported to one or more of the national credit bureaus.

COMMUNICATION

Method of Communication:

Midwestern State University uses e-mail as an official method of communication with students, and students are responsible for reading the e-mails they receive from Midwestern State University on a timely basis.

Updating Contact Information:

 Students are responsible for keeping Midwestern State University records up to date with their current physical addresses, email addresses, and phone numbers by following the procedure at http://www.mwsu.edu/registrar/forms/address-chg. Upon leaving Midwestern State University for any reason, it is the student's responsibility to provide Midwestern State University with updated contact information for purposes of continued communication regarding any amounts that remain due and owing to Midwestern State University.

WITHDRAWAL

If the student decides to completely withdraw from Midwestern State University, They should the instructions at http://catalog.mwsu.edu/content.php?catoid=7&navoid=211.

Students who drop or withdraw from some or all of the classes for which they register, will be responsible for paying all or a portion of tuition and fees in accordance with the published tuition refund schedule at http://www.mwsu.edu/busoffice/wd-schedule.

PRIVACY RIGHTS & RESPONSIBILITIES

Midwestern State University is bound by the Family Educational Rights and Privacy Act (FERPA) which prohibits Midwestern State University from releasing any information from a student's education record without their written permission. If the student wants Midwestern State University to share information from their education record with someone else, the student must provide written permission by following the procedure outlined at http://www.mwsu.edu/humanresources/policy/4-general-university-policies/4.184-records.asp.  

 

Who to Contact About Your Past Due Balance:

Email: business.pastdue@mwsu.edu

Anna Daugherty-Accountant II/Collections

940-397-4100

anna.daugherty@mwsu.edu

 

YOUR RIGHTS

Full Text of Fair Collection Reporting Act

Summary of Consumer Rights

Fair Debt Collection- Free Credit Reports

 

For information specifically related to student policies and procedures, consult the MSU Catalog.