Frequently Asked Questions

How long will it take for my record to be approved?

How do I submit proof of vaccination or exemption for the meningitis vaccine?

Whom should I contact if I have questions regarding my Magnus Health account?

What happens if I don’t submit proper forms or proof of being vaccinated?

What are my options if I wish to decline the vaccination?

Who is required to comply with the Meningitis Vaccination Law?

Does this requirement apply to me if I take classes online or at a distance education site?

To which school office or department should I submit my forms?

What if I don’t know or remember if I have been vaccinated?

 

How long will it take for my record to be approved?

Magnus Health will review your record within 2 business days from the time it is received. If you choose to fax or mail your record instead of uploading it directly, that time period will begin when the document is received by Magnus Health reviewers, not from the time that it was sent.

 

How do I submit proof of vaccination or exemption for the meningitis vaccine?

When you log into your Magnus Health account (here), you will be given instructions on how to submit the required documentation via a 60-second, introductory video. The video provides a comprehensive overview of how to submit your documentation by uploading a PDF directly to your account. If you are unable to upload, you can alternatively fax or mail the document to Magnus Health. If you need any additional assistance, please contact Magnus Health’s customer service (see next FAQ for contact options).

 

Whom should I contact if I have questions regarding my Magnus Health account? 

Magnus Health’s customer service team is available to answer any questions that you might have. You may email them directly at service@magnushealthportal.com, start a live chat, or call (877) 461-6831.

 

What happens if I don’t submit proper forms or proof of being vaccinated?

A hold is placed on your student record and you will not be able to register for classes until proper medical documentation is received.

 

What are my options if I wish to decline the vaccination?

You must obtain an affidavit or a certificate signed by a physician who is duly registered and licensed to practice medicine in the United States, stating that, in the physician's opinion, the required vaccination for bacterial meningitis would be injurious to your health and well-being.

(OR)

You must submit a signed, notarized affidavit stating that you decline the required vaccination for bacterial meningitis for reasons of conscience, including a religious belief.

You will receive instructions on how to request affidavit forms from the Texas Department of State Health Services once you have created your Magnus Health account.

 

Who is required to comply with the Meningitis Vaccination Law?

All first-time, former, and transfer students (under age 30) who fall under this requirement enrolling in public, private, or independent institutions of higher education on or after January 1, 2012.

 

Does this requirement apply to me if I take classes online or at a distance education site?

- If you are only taking classes online, you do not fall under this requirement.
- If you are taking classes online and on campus, you must complete the requirement.
- If you are only taking classes at a distance education site, you do not fall under this requirement.
- If you are taking classes at a distance education site and on campus, you must complete the requirement.
- If your online or distant site class(es) have a component that meets on campus, you must complete the requirement.

Each semester, once you have been advised for your upcoming coursework, the advising designee in your major program will need to notify the Office of the Registrar that you will not be attending classes on campus so that the hold can be cleared for that semester. The student does not self-declare this status.

 

To which school office or department should I submit my forms?

You will not submit to any department at Midwestern State University. Once you’ve created your Magnus Health account, you will submit all documents through your SMR (Student Medical Record) by uploading, faxing, or mailing them directly to Magnus Health. Detailed instructions on how to submit the required documentation are available via a 60-second, introductory video that plays when you log into your account. If you need any additional assistance, please contact Magnus Health’s customer service.

 

What if I don’t know or remember if I have been vaccinated?

Please contact your local health care provider for a medical opinion.

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